"Very informed employees who know the products. I would recommend stopping in this store. "
"Staff did a great job explaining the differences between products (helmet selection), without just pushing me to the most expensive option. They were respectful of my needs....and budget. I'll be back as a result. "
"Jeff was able to explain the benefits of each brand of what we were looking for.
Definitely will be back when we need something."
"I walked in to the store somewhat knowing what I was looking for, the staff was very helpful and knowledgeable about the products. I will return to Cycle Gear for future purchases. "
"Knowledgeable staff who had no issue working with me even though I came in close to closing time. I'll definitely return and refer at every opportunity!"
"They were very attentive , and helped out with everything I needed. "
"Salesperson was greeted me right when I came in the store. He was very knowledgeable & helpful about numerous kinds of helmets. He was not pushy at all, which I appreciated. He helped me with my selection & proper fitment. It was a very nice experience & I would definitely shop there again. I even found a tire pump at checkout & it was even on sale!!!. My helmet was matte black & he provided me with the solution that I needed to protect finish & keep helmet clean and in good shape. Thank you very much. He even demonstrated how to clean it and proceeded to do so for me. Great customer & website is good too. I definitely recommend shopping at brick and mortar store or online. I shopped at the Cycle Gear shop in front of the Caselton Square Mall on the north side of Indianapolis, Indiana. I live about 50 miles to the northeast of Indy. I am very familiar with this area & Indy as well. Thanks for the great service. Will shop there again."
"I bought a product online that didnt end up working out. They were more than helpful in helping me look for another product. When i couldn't find anything return of the online product was no hassle. "
"Very helpful staff. Great service. "
"Good variety, good selection. Just not all the “name brand” selections that you might be looking for. All the off brand products seemed to be of good quality. That said. They did have the Bell helmets that the wife and I were looking for and many sizes to choose from. Willing to order anything if not in stock. Pricing was competitive. Would definitely look them up. "
" Everyone did an outstanding job helping me out! Staff was extremely friendly. They offered to order something for me online, completely reviewed there are no risk return policy for buying a helmet "
"Went in looking for a nice mesh jacket with a liner, and their store brand, Bilt, fit the bill exactly! And while checking out, I mentioned that I had a hard time finding frame sliders for my bike, and the employee on the register offered to source me some bolt on ones, and he had found a pair two days later! Great service, will return "
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"First time going into cycle gear. We found our salesman very friendly and helpful. We picked up a helmet for our granddaughter at a great price, we found out if it didn't fit we could bring it back! Unfortunately when we got back home found out it didn't fit, but we called down and the guys once again helped us out and told us to cal before we came the 21/2 hour trip to ensure they would have the right helmet. Awesome customer service."
"prompt, friendly, efficient"